This guide contains a number of user policies and information about this website. It is recommended that you read at least the Terms of Use Statement below before using Head Forward. If you are returning visitor, and just want to read a particular section, please use the quick links below to take you straight to the one you are interested in.
Contents/Quick Links
Terms of Use Statement
Accessibility
Advertising
Complaints
Contact Details
Donations
External Links
Feedback
Funding
Linking to Head Forward
Printing
Privacy
Service Provider Information
Translation and Language Tools
Updates
Viruses and other Malware
Terms of Use Statement
Terms and Conditions
Access to and use of the Head Forward website is provided by Mind in Brighton and Hove (MBH), registered charity in England number 1071434 and registered limited company in England and Wales number 3592375, subject to the following terms and conditions:
- MBH endeavours to ensure that the content of this website is accurate and up-to-date, but does not accept any liability for error or omission. MBH is not a medical organisation and does not accept liability for any inconvenience, loss or damage arising from the use or inability to use any of the information on this website. Head Forward provides information that is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her physician.
- MBH aims to include links to external websites from Head Forward only when they appear to be relevant, accurate and secure. However, MBH cannot be held responsible for any content on external websites or the sites that they link to.
- By using this website you agree to be legally bound by these terms and conditions, which shall take effect immediately on your first use of this website.
- MBH may change these terms of conditions at any time by listing the amendments below. Use of this site after changes have been posted means that you agree to be legally bound by these updated terms and conditions.
Copyright
The copyright of all original material (text and images) on the Head Forward website, and the design of the website, belong to MBH © 2008-2009. You are welcome to download and print any text material for your own personal use on these terms and conditions:
- You accept all risks from using, downloading or installing the material.
- MBH will not be responsible for any damage to your computer or software or any losses or damage suffered by you as a result of downloading, installing or using the material.
- You will not, without the prior written agreement of MBH: reproduce, redistribute or alter any of the material; or alter or remove any copyright notices on the material.
- By downloading, installing or using any of the material you automatically agree to these terms and conditions. If you do not agree to these terms and conditions, please do not download, install or use any of the material.
- The design of this website is reserved by MBH and may not be copied without permission.
- All other rights are reserved by MBH and any infringement of our rights will result in the appropriate legal action.
Liability
Whilst every care is taken in the compilation of content within this website, and every effort is made to ensure that it is both accurate and up-to-date, MBH, nor any other party involved in any way with this website, cannot be held responsible for any loss, cost, damage, inconvenience or expense caused through the use of this website or as a result of any inaccuracy or error contained within the website or any information or material displayed on or contained within it.
Amendments to Terms of Use: None
Terms of Use last modified: 1/11/09
Accessibility
This site should work well with all major internet browsers and we have provided commands at the bottom right of the page to increase or decrease text size. If you need help with adjusting your browser to suit your own particular needs, click here
Advertising
Head Forward does not host or receive funding from commercial advertising. Any relevant organisation is welcome to apply to have its services listed or linked to on this site. As long as the information provided to us, and/or the information given on a linked website, meets our standards, we will publicise those services in standard entries for free. Head Forward is a neutral, impartial site, and no provider is given more space for promotion than any other. If a statutory or third sector organisation would like more space than a standard entry provides, this might be possible in return for an agreed donation. Please contact us if you would like to discuss this. We reserve the right to refuse to list, or to delete, any entries at any time, although we will inform the service provider of our decision with our reasons for doing so.
Complaints
If you have a complaint about any aspect of Head Forward, in the first instance please contact the web editor, Steve Byhurst. See below for contact details.
Contact Details
For help and support with any aspect of Head Forward, please contact the web editor, Steve Byhurst, by calling 01403 750165, or click here to send a message using the online feedback form.
Donations
If this site has helped you in any way, please consider making a donation of whatever you can afford. Even small amounts of money do add up. To make a donation, please click here to download a guide and form. If you a tax payer, please also consider registering for Gift Aid when you donate. It costs you nothing but means we receive more money. Thank you.
External Links
Head Forward links to other websites to provide more detailed information. Where possible we provide a 'click here' link and the site will usually open in a new browser tab or window. Although these external sites are checked to make sure they meet basic standards, Mind in Brighton and Hove is not responsible for the availability, content, or reliability of any external site (or those subsequently linked to from those sites). The inclusion of any organisation on Head Forward should not be taken as an endorsement of that particular organisation or its services, nor the views expressed by the organisation on their website. Every care is taken to try to maintain correct working links to external websites; however, we cannot guarantee that these links will work all of the time. Please inform the web editor of any 'broken links' so that they can be corrected as soon as possible.
Feedback
It is impossible for us to know how well Head Forward is working unless we hear back from you, the visitors to the site. We therefore welcome feedback and positively encourage you to contact us with your comments and suggestions. Your views are much appreciated and will help Head Forward grow and improve. Please click here to contact us.
Funding
Head Forward is mainly funded by the West Sussex Mental Health Commissioning Team, but small charitable donations also help to pay for new developments. Donations from individuals or organisations are much appreciated (please see the Donations section above for more details).
Information Integrity
The following points should reassure users that Head Forward does all it can to provide trustworthy information:
- Accreditation: We are HONcode accredited.
- Authority: The introductions to each topic have been summarised by the web editor from documents written or approved by health professionals with relevant qualifications, and published by Mind, the leading mental health charity in England and Wales. The full version of the summarised text is available on the Mind website and links to these pages are always provided.
- Currency: Head Forward is continually checked to ensure that health information held on the site is current and relevant (see the Updates section for more information).
- External Sites: Links to other websites are reviewed by the web editor and are only referenced if they appear to meet basic quality standards. However, please note that we cannot be held responsible for the content of these sites and they are used at your own discretion.
- Quality Assurance: Mind in Brighton and Hove already has an excellent reputation for providing advice and information services in Brighton and Hove.
- Values: Mind in Brighton and Hove must honour Mind values and also has to achieve high service standards. The organisation is regularly quality-checked by Mind and has detailed policies regarding subjects such as confidentiality (copies of which can be seen upon request).
Linking to Head Forward
You are very welcome to link to us, but we would first like to ask you to download a document which has details of how a link to us should appear. Click here to download this document.
Please note: You should not make a link which misrepresents what is being linked to, or implies a relationship with Head Forward that does not exist.
Printing
We have not provided a special print command on Head Forward because most of the information provided exists on external sites and so you can print directly from those sites. If you do want to print Head Forward pages you may need to adjust the printer's options to get exactly what you want. As these differ according to the type of printer you own, we are not able to provide any further guidelines here.
Please note: There are normally copyright issues involved with printing information from internet sites. While it is your responsibility to check if you are not infringing copyright, if the information is for your personal use only there shouldn't be a problem.
Privacy
Mind in Brighton and Hove (MBH) will only collect, process and store information we have openly collected from you or with your consent, in accordance with data protection laws. MBH guarantees that any personal details given will only be held by MBH and will never be passed on to any third party, except where otherwise stated. If you send information to MBH via email, please be aware that MBH cannot guarantee its security during transit. Once received, information will be stored according to data protection law. Cookies (a small file saved on your computer when you access an internet site) may be used by this site. Any information gathered using cookies will be used in an aggregate, rather than individual, way to monitor trends and plan future development. If you are concerned about cookies, you can change the settings on your computer to refuse them.
Please note: Any external websites linked to from Head Forward are not covered by this policy, although most will have their own privacy policies.
Service Provider Information
If you are a provider of wellbeing services and would like to appear on Head Forward, please download, complete and return two forms:
Click here for the Provider form and click here for the resource form
If your organisation and services already appear on Head Forward, please also use these forms to advise us of any changes.
Translation and Language Tools
It is beyond this website's remit to provide information in languages other than English. However, some Mind booklets that this site links to are translated into various languages (click here), and there are also some audio translations (click here). There are also a number of free translation tools available on the internet, the main ones being:
http://translate.google.com
http://babelfish.yahoo.com
http://www.freetranslation.com
Updates
Head Forward is checked and updated most working days as required, and we make it clear when pages were last updated:
- This page has a ‘last modified’ date at the end, as well as a separate one for Terms of Use;
- The New Visitor Guide page has a ‘last modified’ date at the end;
- Each health information summary has a ‘last modified’ date added to the end;
- Moderate to major changes regarding design, functions and new content, are Headlined on the home page;
- Ongoing minor changes to design and functions are not listed due to the amount of work involved.
Please contact us if you feel any information is out-of-date or is no longer relevant.
Viruses and other Malware
Whilst all reasonable steps have been taken to ensure that this website is free from any computer malware (malicious software, including viruses), Mind in Brighton and Hove accepts no liability in respect of any loss, cost, damage, inconvenience or expense suffered as a result of accessing this website or any sites/files it links to. It is every computer owner’s responsibility to ensure that steps are taken as necessary to protect their computer(s) from malware.
Written by Steve Byhurst, Web Editor/Mind Advice & information worker
Last modified: 14/01/2010